Jessica Carothers has owned and operated Waxing the City in Northeast Heights for seven years.
ALBUQUERQUE, N.M. – For seven years, Jessica Carothers has owned and operated Waxing the City in Northeast Heights.
“This was an area where we didn’t have any concerns before, but things have changed dramatically,” Carothers said.
Her view of the area is changing after an incident with a new customer on Tuesday: A woman arrived requesting waxing services without intending to pay.
“The employee followed her and said, ‘Ma’am, where are you going? We have to pay our service fee,’ and she started walking to her car,” Carothers said.
Carothers said spending a few hundred dollars on a service or product is one thing, but putting employee safety at risk is another.
“She was trying to get out of the parking lot as fast as she could and she backed her car up, nearly hitting my employee and nearly hitting him with her car,” Carothers said.
The incident has caused her to rethink some of her business practices.
“It’s definitely possible, and probably will, to get credit card information from customers before they book, which is really terrible because 99.9% of our customers are really great,” Carothers said.
KOB 4 wanted to speak to New Mexicans who receive beauty services to find out what they think about the practice, and the people we spoke to were open to helping out business owners.
“I don’t think a deposit is an issue. I think most businesses do it and if you want to get the service, it shouldn’t be an issue.”
“I totally agree. If you’re a business owner, you have to protect your assets and what you’re putting into it, but I think it’s a smart idea.”
Carothers took a photo of the license plate and the woman. Police never showed up after he reported the incident, but he was able to file a police report online.
We have reached out to APD for an update on this incident and are awaiting a response.
Related Article: Feliz Romero
Source link
